No questions asked refund policy
If the cap doesn’t fit, you
measured up wrong, it was a gift for
someone else and you guessed the wrong
size. Or even in the unlikely event that you are not happy
with any aspect of our service, then
simply send the cap back in the post and
we will exchange or refund your account
immediately, no explanation needed. All
we ask is that the cap is sent back in
the condition that it was sent.
All electronic transactions on Capitate
are made through PayPal as we believe
this is by far the
safest and easiest way for you to make a
Paypal (owned by eBay) has over 100
million accounts and is used in 55
countries, so you
can rest assured that you are in good
PayPal offers 100% protection against
fraudulent use of your card and is by
far the most secure way to complete
online transactions, anywhere.
Capitate does not receive any bank card
or credit card
details - only your address for postage,
e-mail address for communication and the
details of the caps you ordered are sent to us.
We take a real pride in our service and
nothing makes us happier than getting
feedback from our customers. Have a look
testimonials section to see why.
Your privacy is very important to us.
Put very simply, we do not supply your
personal details to any third parties
and we do not hold any payment
If you have any
other questions, please see our
FAQ section or
we will get back to you as soon as